Frequently Asked Questions (FAQ)

Hamlet Reads
 
 đź“Ť    423, Six Floor, Burj Al Saeed Plaza Lahore

đź“ž 03061629474

📧 uhtraders762@gmail.com
 


 General Information

What is Hamlet Reads? 
 Hamlet Reads is a specialized bookstore based in Lahore, offering a curated selection of literature, academic texts, and stationery. We cater to both individual readers (retail) and institutional buyers (wholesale).
 

Where is your physical store located? 
 You can visit us at: Office 423, 6th Floor, Burj Al Saeed Plaza, Lahore, Pakistan.
 

How can I contact the bookstore?

  • Phone/WhatsApp: 03061629474
  • Email: uhtraders762@gmail.com

What are your operating hours? 
 We are generally open from 11:00 AM to 8:00 PM, Monday through Saturday. We are closed on Sundays and public holidays.
 

Products & Stock

What genres of books do you sell? 
 We stock a wide range of genres, including:

  • Fiction (Classics, Contemporary, Thrillers, Romance)
  • Non-Fiction (History, Biographies, Self-Help)
  • Academic Textbooks & Reference Guides
  • Children’s Literature
  • Urdu Literature

Do you sell stationery and other items? 
 Yes. In addition to books, we offer high-quality stationery, journals, and bookmarks.
 

Can I request a book that is not in stock? 
 Absolutely. If a specific title is not currently on our shelves, we can often source it through our distribution network. Please send us the title and author via WhatsApp.
 

Ordering & Delivery

How can I place an order? 
 You can order by:

  • Visiting our store in Burj Al Saeed Plaza.
  • Messaging us on WhatsApp (03061629474).
  • Sending an email to uhtraders762@gmail.com.

Do you offer home delivery? 
 Yes. We provide nationwide delivery across Pakistan.

  • Within Lahore: Delivery typically takes 24–48 hours.
  • Other Cities: Shipping takes 3–5 business days via our courier partners.

What are the payment methods? 
 We accept:

  • Cash on Delivery (COD) for retail orders.
  • BankTransfer (Advance payment).
  • EasyPaisa / JazzCash.

Returns & Wholesale

What is your return/exchange policy? 
 We accept returns or exchanges within 3 days of purchase if the book is found to be misprinted or physically damaged. Please provide the original receipt for any claims.
 

Do you offer wholesale rates for libraries or schools? 
 Yes. We specialize in wholesale trade for educational institutions, libraries, and smaller retailers. Please contact us via phone to discuss bulk pricing and catalogs.